With communication touch points (contact moments) you connect people to your organization, when this is done properly.
Make every day more enjoyable by creating an excellent experience in every touch point with companies.
Brand Fans believes that all stakeholders should be fans of your organization. Stakeholders should have an enjoyable experience after every touch point with your organization. After an unpleasant experience this should be recovered with a moment of happiness. If every organization focuses on this way of communicating, every day life would be even more enjoyable. With fans of your organization the chance of retention purchases and recommendations is higher.
Brand workers or employees should know, understand and act upon the organizational (brand) values. Employees make customers buy, come back, or recommend your brand. Which is why good internal communication and involvement is of great importance. What does that mean? And how do you achieve this in your organization? Contact Brand Fans.
Journalists, influencers and other opinion makers should have a positive image of your brand. After all, they influence a larger audience, including people you want to reach with your product or service. Brand Fans helps you to convey the right messages to enhance your reputation.
Making sure you are top-of-mind with buyers. Show and communicate the solution your products or service provide to customers’ challenges. You can deliver the best customer journey by implementing a consistently excellent brand experience throughout your entire organization.
Want to attract great talent to grow your organization in a challenging labor market? What can your organization offer to talent? What is your ENPS and your turnover rate? Brand Fans helps your organization become even more attractive to further your goals and brand story.
Contact with people makes me happy, especially when you’re able to help them. Connecting people is what you do with communication, in differents ways.
The cultural values of Brand Fans. We are:
We facilitate chemistry, a connection, a match. We are eager to find this by being genuinely interested in people. By understanding their needs, and vision for their products and services, we can drive value creation. We are always looking for commonalities and are open to new perspectives.
We learn from the past and move forward to achieve better results and improve processes. We take time to conduct deep analysis and help you accelerate your brand-building efforts.
We do what we love with a clear mission and purpose. Our goal is to help people advance their brand, doing what it takes to achieve a difference, the best result.
See the possibilities within an organization and come-up with a plan of action to improve. Take responsibility, and if needed, chase people to get things done.
I graduated from Tilburg University in 2009 (obtained Master’s degree in Business Communication) and I’m grateful for its impact on my professional development.
That is why Brand Fans donates to Tilburg University Fund Foundation. We contribute to make it possible for talented and motivated students, often in financial need, to study in Tilburg and get the chance to realize their dreams too.
Make everyday life more pleasant by giving employees and customers a memorable experience.
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